Barclays has overhauled its residential mortgage application process for brokers, introducing a “simpler and faster” system that can be completed in just 15 minutes.

According to the bank, the new platform delivers a “more intuitive, streamlined application journey where information flows seamlessly, meaning no rekeying, less friction and a significantly reduced admin requirement.”. The lender notes that broker application times have been cut by as much as two-thirds, with “early adopters completing cases in just 15 minutes, on average.”. The system also provides brokers with real-time updates, alerts, and full “visibility over each stage, whether working solo or as part of a team.”

Barclays’ improvements focus on three key areas:

• Affordability calculator — redesigned with clearer questions, a streamlined process, and a modern, user-friendly interface.

• Agreement in principle — tailored for brokers and offering downloadable certificates.

• Application journey — rebuilt to be faster and simpler, featuring fewer questions, improved document upload with drag-and-drop, and an expanded file size limit of 15MB.

Roland McCormack, Barclays’ Head of Intermediaries, says: *“Our new application system has been shaped by extensive broker feedback and is designed to specifically address their needs, bringing wholesale improvements in key areas. “The launch of this system is an important milestone in our broader transformation journey, having recently undergone an organisational restructure to place greater focus on supporting our intermediary partners, and a demonstration of our long-term commitment to this vital group.”