News and General  26th July 2024

The Week's News... We upgraded one of our servers and it has been a tough week. Our thanks go to our clients for your patience !

The current average turnaround times (over the past 90 days) for Personal Local Searches is 20 calendar days. Please note, this can vary depending on individual Local Authorities and their ability to return the data we need. Details of councils where we're experiencing delays are listed below:

Chorley Council are experiencing system issues and the Land Charges department is currently unavailable online

Colchester Council are experiencing delays following the scheduled essential maintenance on their systems. We can offer search delay and no search indemnities; to discuss these options please contact Emily at indemnities@legalbrokers.com for further information.

LB of Hounslow has a new system which has not ported the data from their old database correctly. Searches cannot be complete until the fixes on the new database have been completed. At present, they are not able to advise when this might be. We can offer search delay and no search indemnities; to discuss these options please contact Emily at indemnities@legalbrokers.com for further information.

Sefton Council are experiencing issues with their planning and building control system. We brought the issue to their attention and their IT department are now working to resolve this. This is currently causing delays in returning searches.

St Helens Council are advising all search requests are dealt with within 9 weeks. However, our current experience with this council is that they have been exceeding expectations, and personal search results are being returned in approximately 30-35 days.

Personal Searches

Completed Personal Searches are a combination of data obtained from different Council departments, specifically; Building, Highways, Land Charges and Planning. Some data is available online, other information needs sending to us by the Council, and in the majority of cases we need to visit the Council's offices to retrieve the data we need.... and Councils can make search agents wait for available appointment slots. ie. all search firms are in the same boat (so to speak).

Official Search Prices

There are around 350 Local Authorities in England and Wales, each with different fees for CON29R, LLC and the 19 CON29O optional questions. Very few of these Local Authorities notify us prior to increasing their fees and there is no central data base for this. While we endeavour to keep our prices up to date, there maybe instances where an Official search has increased. If this is the case, we will contact you before confirming the order.

Council News. 

Braintree Council are experiencing delays in returning Personal and Official Local Searches due to staff shortages.

Central Bedfordshire are warning of delays of 30 working days with returning both Personal and Official Searches due to Land Charges staff being involved in work for the upcoming General Election.

Daventry Council are experiencing a huge back log with local searches and are advising an approximate 30 working day turnaround time.

Derby Council are experiencing delays in returning personal search information of approximately 35 days, they are quoting 7 working days to return Official Searches.

East Staffordshire have increased to a 45 working day turnaround time for Personal and Official Local Searches due to experiencing issues beyond their control. They are advising chases only be sent after this time has passed. 

Epsom and Ewell have increased their turnaround time for Official Searches to 15 working days.

Gloucester Council have started processing Local Land Charge searches. It's expected that it could take approximately 5 weeks to process the current backlog, which will be processed in submission date order. They are also experiencing problems with the Planning emails which they are working to resolve. You may wish to consider indemnity insurance to enable transactions to proceed, please email darren@legalbrokers.com to discuss this option.

Hackney are not accepting "full" Local Search requests at present. There is still the option of a Partial Search, to discuss this further email kath@legalbrokers.com. Alternatively we can offer a Search Delay Indemnity Policy for £30 plus IPT, please contact indemnities@legalbrokers.com for further information.

London Borough of Camden are currently working with HMLR to move their data to the central register, this has resulted in delays of up to 8 weeks in returning ALL searches.

Manchester Council are returning information to us ahead of their advised 20 working day turnaround time. Personal local searches are being returned within 10 working days.

Oldham Council are experiencing delays with Personal and Official Local Searches due to the recent local elections.

Rossendale Council have advised us that their searches have been delayed as Land Charges' staff were taken aside to work on the Local elections. The data we need is expected to take 30 working days, in the short term, and then the return times should improve.

Rushcliffe Council There are currently delays with Rushcliffe council returning the Land Charges information required for Personal Local Searches.

Sheffield Council have advised turnaround times for both Personal and Official Local Searches to increase to approximately 25 working days, due to staff shortages. During this time the council may not be able to expedite searches.

Stratford District Council's internal system is down from May 15th until May 27th; during this time they will not be able to process any searches. 

Stratford-On-Avon are expreriencing delays in returning Official Local searches due to a technical issue in the Highways Department.

Stoke-on-Trent have reduced their return time for Official Searches from 35 working days down to 20 working days.

Sunderland Council have advised that, due to circumstances beyond their control, they are unable to return any personal searches results week commencing 8th July

Tameside Council Official Searches are currently taking 5-6 weeks to be returned. 

Test Valley are currently quoting 30 working day turnaround time for all searches and that they are currently working through a backlog.

Tonbridge and Malling are experiencing delays returning Local searches due to recent annual leave within the Land Charges Department.

New Builds. In some circumstances the development and properties will be registered with the Land Registry (which is where our data comes from) and the site will be able to identify each property. If the Land Registry hasn't got the data we'll need a Plot plan, Location plan, and Development plan. ie. we need to find the property with reference to existing roads and infrastructure. 

In some circumstances it may be quicker to order an Official Search rather than a Personal Search. Officials are generally more expensive, but the Council may offer a faster turnaround time. Please email kath@legalbrokers.com if you have an urgent search requirement.

We understand that there are unfortunately times that searches have to be cancelled. To make sure your request is received and dealt with promptly, please send all cancellation requests and queries to searches@legalbrokers.com as this email is monitored daily by all members of staff.

Kind Regards

Stacey Armitage

Searches Department

Tel: 0345 603 0708